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FAQ

These are general FAQ’s about our products and services. If you are looking for answers to specific products, please go to these links:

What Payment Methods Do You Accept?

We take PayPal along with all major credit cards via 2 Checkout

What language are your scripts programmed in?

Most of the scripts are programmed in PHP and mySQL, however the FLV player and Flash Chit Chat is done in Flash.

Do you have an affiliate program?

Yes, we pay 20% commission on all software sales that you refer. Click here to sign up, it’s completely free!

How stable and mature are your scripts?

Most of our scripts are nearly a year old (as at April 2008). We have our inhouse team of testers that check everything from bugs to usability.

How often do you release updates?

We release updates for our software on Wednesdays. Most scripts are updated 2-3 times a month with fixes, security patches and new features.

Do you provide an installation service?

Yes, we provide a script installation service for all our software, all open source software and most commercial scripts. If your server supports the software and you provide us with working scripts, we guarantee to have your site installed and up and running within 48 hours (usually within 12!).

Can you customize the products?

Absolutely! We’d be a pretty half baked software company if we couldn’t provide a product customization service. What ever you need doing, even if it’s just something on your mind, get in touch with us and we’ll sort you out :D

Can you give me a unique design?

Yes, definitely. We have plenty of designers standing by to design the site of your dreams. They are all fully trained in modern design (you know, that Web 2.0 look), colour theory and understand how different markets require different designs. Please get check our Custom Design page to find out more.

How can I get my site listed in the search engines?

All our scripts are written to be search engine friendly - you get this incredible benefit at no additional cost. If you really want to boost your search engine rankings and visibility, please check out our Search Engine Optimization service.

What if my question isn’t answered here?

If your question is about a specific product, then visit that product page, if it’s not answered here then please go to our support desk or use the live chat by clicking on the icon at the top right of this page.